We don’t just assist. We improve every step.

Medical coordination built around trust, efficiency, and results.

Our Services

What sets us apart

We believe service should be a competitive advantage. At PlanetAssist, we don’t just coordinate care — we enhance it, simplify it, and improve its value.

We operate one of the most agile and efficient medical coordination networks worldwide. From hospitals and clinics to rescue helicopters and emergency transport, we deliver care wherever it’s needed — fast, efficiently, and with full control.

Active monitoring

We stay closely involved in every single case from the initial call through to a complete resolution.

Direct coordination

We manage every assistance request directly, without any intermediaries involved at any stage.

Trusted network

Our providers have worked with us for years. They know our standards, protocols, and expectations.

Get to know us

What we make possible

Planet Assist is a TPA company with over 12 years of experience, specialized in coordinating medical and technical services for insurance companies, TPAs, and organizations in the healthcare sector. We provide fast, secure, and scalable solutions tailored to your internal workflows.

We are part of your team

We get involved in every case as if it were our own. We act with ethics, efficiency, and excellence because we understand that behind every request is a person waiting for a solution. We’re not just coordinators — we’re partners who work with you, not for you.

A mission that becomes action

We deliver real value through timely care, cost reduction, user satisfaction, and operational compliance.

We think ahead, we act now

Our goal is clear: to be your trusted partner in international medical coordination, with continuous improvement, transparency, and measurable results.

Our core

We specialize in securing direct medical discounts in the United States with no intermediaries. We guide our clients through every step of the process until their accounts are fully resolved. We also coordinate emergency room or urgent care visits in under 10 minutes.

Why they choose us

We’re chosen for delivering measurable results through efficient processes and solutions that truly work.

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A global network built on trust - not just contracts

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Average response time

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Success rate in reducing U.S. hospital bills through repricing

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Corporate model, exclusively for insurers and TPAs

Discover our services

Global Coverage

At Planet Assist, we provide real support anywhere in the world.

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EEUU View offices

ECUADOR View offices

Spain View offices

Central America +2k cases/year

South America +19k cases/year

North America +31.5k cases/year

Europe +42k cases/year

Africa +0.5k cases/year

Oceania +2.4k cases/year

Asia +3.5k cases/year

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Worldwide Assistance

"To keep a customer demands as much skill as to win one."

We provide global medical services

We offer a wide range of medical and wellness services—from telemedicine to urgent care—tailored to your needs at any time.

Our international network of providers and strategic alliances allows us to deliver fast, reliable, and effective medical solutions, no matter the location.

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Assisted cases:

  • SOUTH AMERICA: +19k
  • EE.UU.: +27k
  • SPAIN: +28k
  • AUSTRALIA: +1.4k
  • NEW ZEALAND: +1k
  • AND MORE...

Immediate medical assistance

  • 24/7 telemedicine
  • Video consultations with certified doctors
  • Valid electronic prescriptions
  • Fast referrals to clinics

Specialized in-person care

  • Medical visits at hotels, homes, ports or cruise ships
  • Preventive dental consultations
  • Referral to local specialists

Seamless medical logistics

  • Ambulances
  • Hospital admissions
  • Medical escort
  • Recovery bookings after events

Contact Us

Get in touch or schedule a call with our team

SPAIN

  • Parque Empresarial Cerro de los Gamos, Edificio 4, Planta 2 – 28224 Pozuelo de Alarcón Madrid
  • (+34) 800 080029

EEUU

ECUADOR

  • Gonzalo Serrano N37-13 y José Correa
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